Destava

Senior Team Lead - SaaS Support

Octal Philippines Inc. is hiring for Senior Team Lead - SaaS Support in Manila City, National Capital Region, Philippines. Manager level. First seen November 2, 2026, posted 2 times; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Octal Philippines Inc.
Where
Manila City, National Capital Region, Philippines
Level
Manager
First seen
November 2, 2026
Postings
2
Listed via
Workable

What the posting says

This role expands beyond technical coaching into direct performance coaching, ensuring agents and coaches meet operational KPIs, deliver high-quality resolutions, and continuously improve. The role is responsible for bridging technical expertise, coaching excellence, and operational performance, while also driving innovation through AI enablement, including coding, automation, and development of agentic AI solutions to enhance delivery support. Requirements Required: • Bachelor’s degree in IT, Business, or related field (or equivalent experience) • 2+ years in technical support (SaaS, ERP,…

Read more and apply on Octal Philippines Inc.'s site

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