Business Analyst
Keen is hiring for Business Analyst in Cape Town, Western Cape, South Africa. Mid level. First seen August 9, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Keen
- Where
- Cape Town, Western Cape, South Africa
- Level
- Mid
- First seen
- August 9, 2026
- Listed via
- Workable
What the posting says
In this role, you’ll analyse processes, identify opportunities for improvement, and provide data-driven recommendations that enhance efficiency, productivity, and the overall customer experience. Working closely with Operations, Workforce Management, Quality Assurance, Training, and Leadership teams, you’ll gather requirements, evaluate current processes, and help implement solutions that support continuous improvement and informed decision-making across the business. This role is ideal for someone who thrives on structured data, understands contact centre environments, and can translate…
Read more and apply on Keen's site
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