NICE CXone Engineer
Capgemini is hiring for NICE CXone Engineer in Pune, Maharashtra, India. Mid level. First seen August 9, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Capgemini
- Where
- Pune, Maharashtra, India
- Level
- Mid
- First seen
- August 9, 2026
- Listed via
- Workable
What the posting says
Capgemini is looking for experienced NICE CXone professionals with strong expertise in call flow design, Studio scripting, and NLU integrations. The ideal candidate should have a solid understanding of telephony protocols, omnichannel contact center solutions, and automation capabilities across the NICE CXone ecosystem. Experience : 4years to 8 years Key Responsibilities : - Design and implement call flows using NICE CXone Studio , including ACD, IVR, WEM, and QM components - Develop and enhance skill-based routing, IVR logic, and omnichannel workflows - Integrate NLU platforms with IVR and…
Read more and apply on Capgemini's site
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