Destava

Service Delivery Manager

Questronix Corporation is hiring for Service Delivery Manager in Manila, Metro Manila, Philippines. Manager level. First seen August 9, 2026, posted 3 times; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Questronix Corporation
Where
Manila, Metro Manila, Philippines
Level
Manager
First seen
August 9, 2026
Postings
3
Listed via
Workable

What the posting says

Job Description: - Serve as the primary point of contact for service delivery matters - Ensure services are delivered in accordance with SLAs and quality standards - Monitor KPIs (response time, resolution time, uptime, customer satisfaction) - Manage escalations and ensure timely issue resolution - Lead incident management and post-incident reviews (RCA) - Coordinate service transitions, upgrades, and changes - Provide regular service performance reports to clients and senior management - Lead and support service delivery teams to meet operational targets - Drive continuous service…

Read more and apply on Questronix Corporation's site