Sr Director, Membership and Retention
Madison Reed is hiring for Sr Director, Membership and Retention in HQ. Remote, Executive level. First seen October 30, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Madison Reed
- Where
- HQ
- Arrangement
- Remote
- Level
- Executive
- First seen
- October 30, 2026
- Listed via
- Greenhouse
What the posting says
The Senior Director, Membership & Retention is responsible for setting the vision and driving strategies to grow customer membership, improve retention, and reduce churn across the DTC & Hair Color Bar channels. This senior leader will own the membership and retention programs, define the strategic roadmap, partner with key stakeholders to optimize client satisfaction, and use data-driven insights to create and execute initiatives that improve long-term retention rates and customer lifetime value. This role manages one direct report (Membership Marketing Associate). This role is full time…
Read more and apply on Madison Reed's site
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