Supervisor IT Technical Support
Renewal by Andersen is hiring for Supervisor IT Technical Support in Minnesota. Manager level, $90k–$140k a year stated. First seen October 30, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Renewal by Andersen
- Where
- Minnesota
- Level
- Manager
- Pay stated
- $90k–$140k a year
- First seen
- October 30, 2026
- Listed via
- Workday
What the posting says
JOB DESCRIPTION: SUMMARY Supervises Level 1 Technical Support Analysts that resolve L2 technical support tickets for RbA retail-facing Salesforce, IOS, Qlik and SQL applications. Ensures timely, high-quality ticket resolution and excellent customer experience/NPS results. Coach and develop direct reports on troubleshooting, documentation, and communication while monitoring workload, adherence to service level expectations, metrics and quality standards. Partners with IT peers and business stakeholders to identify root causes, drive continuous improvement in processes and knowledge, and…
Read more and apply on Renewal by Andersen's site
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