Contact Center Engineer
Ameriprise Financial Services is hiring for Contact Center Engineer in Minneapolis, Minnesota. Mid level. First seen October 9, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Ameriprise Financial Services
- Where
- Minneapolis, Minnesota
- Level
- Mid
- First seen
- October 9, 2026
- Listed via
- Workday
What the posting says
Job Description Contact Center Engineer is responsible for the design, implementation, integration, and continual enhancement of enterprise contact center technologies. This role serves as a subject matter expert for Cisco Contact Center platforms, conversational AI solutions, voice biometrics and fraud detection, and related customer experience technologies. Key Responsibilities - Design, implement, and support Cisco Contact Center solutions including Unified Contact Center Enterprise (UCCE), Customer Voice Portal (CVP), Google Dialogflow CX, and Webex Contact Center. - Partner directly…
Read more and apply on Ameriprise Financial Services' site
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