Team Lead - Customer Service
Ameriprise Financial Services is hiring for Team Lead - Customer Service in Charlotte, North Carolina. Manager level. First seen October 7, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Ameriprise Financial Services
- Where
- Charlotte, North Carolina
- Level
- Manager
- First seen
- October 7, 2026
- Listed via
- Workday
What the posting says
Job Description Lead day to day operations for a customer service team, driving customer centric, best-in-class service for advisors, clients, and business partners. Empower and develop employees, implement process improvements, and drive high service standards. Provide timely coaching and feedback using a behavioral based coaching program. Support escalated issues and contribute to key customer service initiatives and business projects. Maintain policies and procedures that ensure exceptional service delivery, support staffing planning, and ensure team development and mentoring. Own results…
Read more and apply on Ameriprise Financial Services' site
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