Destava

Senior Developer - Escalation Management

AlayaCare is hiring for Senior Developer - Escalation Management in Melbourne, Victoria, Australia. Senior level. First seen October 1, 2026; open as of November 9, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
AlayaCare
Where
Melbourne, Victoria, Australia
Level
Senior
First seen
October 1, 2026
Listed via
Greenhouse

What the posting says

The role We’re looking for a Senior Developer - Customer Experience who is ready to solve complex customer and product problems through high-quality software engineering, Level 3 troubleshooting, and practical technical leadership. As a member of Sirens, AlayaCare’s Level 3 escalation engineering team, you’ll work closely with the Customer Experience (Support) team to investigate product issues, resolve defects, and deliver sustainable improvements. You’ll build tooling and automation that helps Support resolve issues more efficiently, coach Customer Experience Specialists to strengthen…

Read more and apply on AlayaCare's site

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