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IT Service Desk Analyst

Alfred H Knight Group is hiring for IT Service Desk Analyst in Liverpool, Merseyside. Junior level. First seen September 12, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Alfred H Knight Group
Where
Liverpool, Merseyside
Level
Junior
First seen
September 12, 2026
Listed via
BambooHR

What the posting says

As the first point of contact for our colleagues worldwide, you will be responsible for the initial triage and troubleshooting of global IT incidents. We are looking for a customer-centric professional with proven Service Desk experience who can translate complex technical issues into user-friendly solutions. KEY RESPONSIBILITIES - Incident Management: Triage, troubleshoot, and resolve IT tickets following established processes, adhering to strict SLAs. - Global Communication: Act as a key point of contact for end-users across the AHK Group, providing professional support via phone, email,…

Read more and apply on Alfred H Knight Group's site

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