Digital Platforms & Operational Resilience Mgr
AEP Service is hiring for Digital Platforms & Operational Resilience Mgr in Columbus, OH. Manager level, $137k–$178k a year stated. First seen November 4, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- AEP Service
- Where
- Columbus, OH
- Level
- Manager
- Pay stated
- $137k–$178k a year
- First seen
- November 4, 2026
- Listed via
- Workday
What the posting says
Job Summary The position serves as the business owner and delivery leader for customer-facing digital capabilities across web, mobile, IVR, digital assistant, text, email, and emerging customer engagement channels. The role is accountable for translating Customer Collaborative and Operating Company priorities into an executable digital roadmap that improves customer experience, increases self-service adoption, reduces customer effort, and optimizes operational efficiency. This individual acts as the primary liaison between Customer Care Operations, Operating Companies, the Customer…
Read more and apply on AEP Service's site
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